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PARTNERS / ONGOING SERVICE

Make energy expertise
part of your customer service.

You bring customers, equipment or site-service teams. We provide energy and operations analysis, product configuration and professional support, connecting diagnosis, improvement and everyday use.

Discuss a partnership

Fit into your operations.
Serve customers together.

Start with an energy or operations task the customer wants to pursue. You organize existing information and site collaboration; we deliver the agreed professional and product work. Product use, site work, support and commercial arrangements are defined separately.

01

Be Water

Energy models, operating analysis and the product core, with support for integration, configuration and ongoing evolution.

Handoff: core product, configuration basis, maintenance boundaries

02

Partners

Customer relationships, site delivery and ongoing service; applications built around your own business.

Handoff: customer tasks, site service and application needs

03

Customers & site teams

Operating objectives and site conditions; product adoption, action approval and joint review of results.

Handoff: objectives, conditions, actions and results

Better customer outcomes.
A stronger service business.

Sites in a partner’s portfolio often repeat similar tasks across different equipment brands and operating conditions. Share professional models and product functions, configure each site individually, and add new uses through applications and plugins.

01

Expand your service offering

Add energy measurement and analysis, fault diagnosis and operating improvement to your existing services. Grow accounts around work your customers value and will pay for.

02

Equip the teams you already have

Bring professional models and clear reasoning into daily tools. Reduce repeated data assembly, investigation and escalation, so site engineers can keep using the capability and experts can support more locations.

03

Make your contribution visible

Connect operating baselines, actions and outcomes. Help customers understand your contribution and support renewals, additional work and agreed performance measures.

Bring the same professional service to more customer sites.

  1. Connect existing systems and workflows
  2. Enable site teams to use and take over
  3. Extend applications and plugins
  4. Bring the service to more accounts and sites

Transfer an applicable method so a new team can use it

Reuse the method and verify data and permissions at the new site. The receiving team carries out routine checks, professional support handles exceptions, and the response informs reusable practice.

See how a method moves to another site37 seconds · pause or scrub to reviewOpen demonstration ↓
Reuse across sites · Work demonstrationAnonymous sites · Simulated records

Keep the method. Verify the new site.

From verified work at A to the next task at B

Site AOriginal records stay at A
Site A illustration
A · Verified recordsSteam supply / use · Same-period comparisonSite values and permissions stay at A
Site BSite B illustrationNew task: check steam supply against use
B’s meter inputsSteam supply / use records
B’s operating conditions08:15 shift boundary
B’s customer authorizationRead-only records; actions need separate confirmation
Steam supply / use · Method sheetv1
Supply and use: same scope
Align with this site’s shift boundaryA’s 08:00 boundary
Do not judge periods with missing readings
Connect each new site’s own data and permissions
Blank work exampleSpecialist · Preparing adaptation
Local record / timeInput checkAction
B · 08:00This site’s record
Supply / use records complete
Select a period
B · 08:15B-1010-0815
Shift change · Use reading missingOriginal gap preserved
Do not compare yet
B · 08:30This site’s record
Supply / use records complete
Select a period
The new site enters its own records here
Operator selects08:00 and 08:30 can be compared
B-1010-0815 · Original missing-reading eventAwaiting specialist review

Operator: keep the original row and request support.

Site owner · Check and complete the original recordsSpecialist support · Recheck once records are complete
New test case · Missing shift-change readingsInput: missing shift-change reading → Expected: keep event, withhold judgment; recheck when completeMethod and test conditions only; no site B values
Extract from this caseMissing shift-change reading test case
Reuse the method. Verify the site.Original data stays at each site. B-1010-0815 still needs records.

Scenes, records, configuration and actions are simulated, not a historical project workflow or proven platform performance. Data use and handover responsibilities follow the agreed scope.

Begin with a service customers have a reason to buy. Agree product use, site delivery, maintenance support and commercial arrangements together.

See the partner workbook

START WITH A CONCRETE QUESTION

Start addressing your next site problem with a focused conversation.

Discuss an operating or partnership need [email protected] ↗